Quality Scorecard

Lake Forest Hospital is committed to providing the communities we serve the highest quality health care through exceptional access to state-of-the-art clinical services with compassionate and personal care.

 

While providing quality care has always been a priority at Lake Forest Hospital, it is only recently that, across the country, patients, employers, insurers, physicians, hospitals, government agencies, and numerous other entities began defining the quality of care provided by health care practitioners within their respective organizations. Since the beginning of 2006, Lake Forest Hospital, with direction from its Board of Directors and its President and CEO, Tom McAfee, has implemented countless process improvement initiatives and has seen incredible outcomes as a result. As of December 15, 2007, Lake Forest Hospital has been re-accredited by the Joint Commission, an independent, not-for-profit organization which surveys the safety and quality of care of over 15,000 health care organizations around the nation; arriving unannounced every three years.

 

The journey toward becoming the hospital of choice for the communities we serve begins and ends with the interactions we have with the patients who come through our doors. With the help of Press Ganey, a nationally recognized surveyor of patient satisfaction, we are able track our patients’ opinions about our employees and the services we provide.

 

Core Measures, often known as “Care Measures,” are indicators that show, as a percentage, how well a health care organization is providing the recommended care. These are generally accepted as the best methods for delivering the safest and highest quality results to patients.

 

The Joint Commission created the National Patient Safety Goals to help improve outcomes in hospitals and reduce risks in the heath care setting.

 

The Centers for Disease Control and Prevention have estimated that approximately 2 million patients within acute care facilities acquire infections unrelated to the reasons for which they were originally brought to the facility. Infection Control is a metric designed to measure and control the spread of infections associated with the care of our patients.