FAQs About Palliative Care

Please review our Frequently Asked Questions about the Palliative Care Services available at Northwestern Lake Forest Hospital in partnership with Midwest Palliative & Hospice CareCenter.  For more information or to schedule a consultation, please call 847.535.8181.



Who brings in the palliative medicine specialist?

As the patient, you can ask your primary care physician(s) about having a palliative care consultation. Your physician can request a “consultation in palliative care” the same way he or she would request a consultation from other specialists, such as a surgeon, neurologist or infectious diseases specialist. Physicians often use consultations with medical colleagues to enhance their ability to care for their patients. Your physician can request a consultation, or anyone can call directly to schedule the appointment at 847.535.8181.


What can I expect from palliative care services?

The goal of palliative care is to enhance your quality of life as you face a serious and potentially life-limiting illness. Using an interdisciplinary team approach, it is designed to provide relief from pain and discomfort—whether physical, emotional or spiritual. A consultation with palliative medicine specialists will help you:

  • Clarify your goals for care
  • Make medical decisions and choose treatment that will align with your goals
  • Determine how to increase your comfort level (e.g. medication to prevent or treat pain; what you can do to reduce nausea or fatigue)
  • Connect with any support services you need for emotional and spiritual concerns


What is the best time to request a palliative care consultation?

Consultations in palliative care are provided at any stage of a serious illness or diagnosis. Palliative care is appropriate from the time of receiving a diagnosis; ideally, it spans a period of months to years. Palliative care can be delivered alongside treatments that are meant to cure your disease or help you recover, such as chemotherapy, radiation, medication or aerosol therapies. Supporting you and your family—regardless of the stage of the illness or treatment—can more effectively allow you to live well, whatever the diagnosis.


How does palliative care differ from hospice?

Palliative care is not the same as hospice, although palliative care is frequently involved in care at the end of life.

Palliative care can begin at any stage of a serious, life-altering illness—at the time of diagnosis is best—to help you live with your illness, manage side effects of aggressive, curative treatment and find ways to handle day-to-day challenges. Palliative care can help shift the medical approach from crisis intervention to crisis prevention; for example, good symptom management can help avoid an emergency hospitalization.


Is a palliative care consultation only for a cancer diagnosis?

If you face a complex, serious health issue, you can benefit from a palliative care consultation. This means that palliative care can help you whether you expect full recovery, experience progressive loss of functioning (e.g. aging or a chronic condition), or have been diagnosed with a terminal illness. Patients we work with have a variety of serious medical conditions, such as: cancer, chronic obstructive pulmonary disease (COPD), kidney failure, Alzheimer's, cardiac disease, like congestive heart failure (CHF) or HIV/AIDS.


How do the palliative medicine specialists work with my own physician and other healthcare professionals who are caring for me?

Our team of specialists will work closely with your physicians and other healthcare professionals to identify care options that will improve your quality of life. After your initial consultation, we discuss our recommendations with your healthcare providers and help coordinate your care. We communicate regularly with your physicians to avoid a disorganized approach to your care, especially when you change locations—like returning home from a hospital stay.


Who pays for a palliative care consultation?

Our Palliative Care Services program is a clinical consultation service that works with your physicians to manage and enhance your medical care. Therefore, Medicare and Medicaid cover the consultative services of our palliative medicine specialists. Coverage through private insurance varies, but we can work with you to explain and evaluate payment options. If you do not have insurance or the ability to pay for services, efforts will be made to waive or reduce fees.


How do I talk to my doctor about palliative care?

Anyone can request a consultation—you, a family member, another caregiver or a medical professional—so you can ask your doctor for a referral to receive palliative care services or call Palliative Care Services directly. We always start by conferring with your physician to determine if a palliative care consultation is an appropriate next step. Whether you are at the hospital, a rehabilitation facility or at home, palliative care can help you.

If a palliative care consultation is right for you or your loved one, our physician, nurse practitioner or social worker will visit you in the hospital, rehabilitation facility or at your home to evaluate your physical needs. We will also assess the emotional support you may need as a result of your illness.

We then make recommendations to the referring physician for enhancing your care and provide follow-up as needed. We keep your physician and other healthcare providers well informed about the consultation and any follow-up visits.

The following are tips to help you talk with your doctor:

  • Be an informed consumer and be specific in explaining issues regarding your illness or recovery, as well as the pain and symptoms you are experiencing.
  • Palliative care specialists work to help improve your quality of life and to help you find relief from issues caused by your illness.
  • Tell your doctor that you want to talk with a palliative care specialist to address the pain and symptoms you are experiencing.


How are family members involved in a palliative care consultation?

The palliative care team works with you and your family to help reduce anxiety and stress related to your pain, symptoms or underlying illness. Our team will listen carefully to and respect your goals, preferences and choices, with sensitivity to religious and cultural preferences. We make sure family members are involved and receive support through the course of a loved one’s illness—because we know the health and well-being of your family or caregivers can help improve your quality of life, too.


To schedule a consultation, your attending, primary care physician or you can contact our Palliative Care Services team at 847.535.8181.

Learn More about Palliative Care


FAQs About Palliative Care

Learn more about our available services in partnership with Midwest Palliative & Hospice CareCenter more >

The Sweet Relief of Palliative Care

Palliative care manages the symptoms and stress of serious illness more >

Find a Palliative Care Physician

Find a board-certified palliative and hospice medicine physician at Northwestern Lake Forest Hospital more >


We offer a variety of appointment times to best fit our patients' busy schedules. Please call to determine the best appointment time for you.

Palliative Care Services
Lake Forest